Contact Us

New Customers / General Inquiries

Looking to place an order or ask a general question to our customer service team? Please contact us through your preferred method:


Existing Customers

Need help with a warranty claim, technical support or field service? Please contact us through your preferred method:

  • Email:
  • Phone: 1-800-884-0002, Option 3,
    • Option 1 for Residential Air Cleaning and Humidification
    • Option 3 for Commercial Humidification
    • Option 4 for Commercial/Industrial Air Cleaning
  • For Technical Support: Fill out the form below.


TRION believes that excellent customer service, superior product quality, and dependable performance are essential to its long-term success. Those values coupled with our level of technical expertise allow us to create innovative products and cost-effective solutions that contribute to your success.

TRION has experienced service technicians to provide start-up support, commissioning, and operator training on all systems. For questions or assistance, call us at 1-800-884-0002 or submit an online service request form.


Replacement Parts

TRION offers replacement parts, such as filters, ionizing wires, power supplies, etc. for all our product lines. For pricing and ordering information, contact your distributor or representative.


Click here to find a TRION representative near you.


Please use this form to submit an inquiry. This form collects your name, email address and other personal information. Please read our Privacy Notice for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.


By completing the above form and checking this box you confirm that you have read, understood and accepted our Privacy terms as well as our Cookie terms.

Customer Service & Tech Support

TRION U.S. Headquarters

101 McNeill Road

Sanford, NC 27330


(919) 777-6399 (fax)